Giving frontline care teams a voice
Creating an open, listening and learning culture for frontline roles in care is crucially important for solidarity and resilience in the face of a global pandemic and in order to provide better care for patients.
To sustain the additional pressure the care sector must invest in the ongoing listening and improving to help embed improved communications with staff, enhanced health and well-being, greater organisational agility and the creative use of technology.
Quick, easy, accessible
Provide a platform where it's as easy as 2 clicks to get heard
Frontline teams are incredibly busy and don't have time to navigate a specific path in order to share something that could be a crucial and timely insight. Make it quick, easy and obvious with GetHerd.
Getting insights sooner
As well as making something quick and easy, care teams must know it's always on. The pace of change in care is so quick, you cannot rely on people holding information for the next survey, focus group or meeting. Take a real-time approach with GetHerd.
Idea sharing that benefits patients and quality of care
Providing a safe space to teams to share ideas, improvements or blockers improves levels of insight you have and gives you better insight on what departments, locations or regions may have low hanging opportunities for impact
Support wellbeing and spot problem areas
Cultivating the right environment in uncertain times
Concerns left unchecked can create a a detrimental impact on the health and well-being of staff both in frontline and support roles. Surface tomorrows problems today by being ahead of the curve using GetHerd
Always-on, anywhere, anytime
Whether your teams are remote, field-based, local or global, employees
who feel heard are 4.6 times more likely to perform their best work.
Employee engagement has evolved and is no longer about asking people how they feel over and over again. It is about acknowledging that teams are experts at what they do and therefore know how things can be done better.
Our software captures ideas the moment they happen, rather than months after the fact. Within the tools you already use such as email, social intranets or messaging apps. This information is crucial in improving processes, reducing waste, saving time and boosting morale and creating better customer experiences.
GetHerd, Aldwych House, 71-91 Aldwych, London WC2B 4HN
© 2022 GetHerd® better insights, happier teams, great workplace
ABOUT Get Herd Limited
For the purposes of applicable legislation, including the EU General Data Protection Regulation, as amended or supplemented (the “Data Protection Laws”), GetHerd is the “controller” of personal information. If you have any questions about the use of your personal information please contact us via our “Contact Us” page on our Site.
How we collect and process your personal information
When you or your employer provide us with your personal information
We may collect information directly from you, or it may be provided to us by your employer. The information we collect may include your:
(b) contact details, including a postal address, email address and/or telephone number;
(c) date of birth;
(d) employment information, including your employer and job title;
(e)payment information, including bank account and/or credit card details;
(f) next of kin emergency contact details; and/or
We will use the information that we collect about you to:
(h) provide access to and facilitates at our co-working spaces;
(i) perform accounting and administrative tasks and to carry out internal reviews and audits;
(j) enforce our rights or the rights of other members;
(k) ensure the security of our spaces, including by maintaining CCTV footage and other physical access controls and maintaining emergency response procedures;
(l) monitor and maintain the stability and performance of our networks;
(m) send occasional updates in relation to events or services that we offer;
(n) comply with applicable laws and regulations; and
(o) research and conduct analyses, including analysis of the way that our co-working spaces are used.
When you contact us
If you contact us using the “Contact Us” page on our Site, or by phone or post, we will collect your name, email address and any information about you that you choose to give us.
We will use this information to review, investigate and respond to any comment or question that you may raise.
Information we collect automatically from you
Our legal basis for using your personal information
Our legal basis for processing your personal information, including where you contact us, is that it is necessary for our legitimate interests in conducting our business and meeting the requirements of our current and prospective customers.
How we may share your personal information
We may share your personal information we hold about you to:
service providers such as IT maintenance companies and customer relationship management system providers;
subcontractors, such as security companies;
third parties in the event that we sell or busy any business or assets;
professional advisors, independent consultants and/or agents appointed in connection with our use of your information (as set out above);
regulatory authorities, including tax authorities; and/or
law enforcement bodies, courts and tribunals where we are under a legal obligation to disclose your information or we do so to protect or defend our rights.
We may disclose your personal information to:
if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or to protect our rights, property, or safety, or those of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
International transfers of personal information
Your personal information will be transferred to recipients located outside the European Economic Area. We will ensure that all such transfers take place in accordance with the applicable data protection laws, including by entering into data transfer agreements with recipients. If you would like more information about how your personal information may be transferred, please contact us through our Site.
Retention of personal information
The period for which we will retain personal information will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation. For example, if you have entered into an agreement with us for the provision of co-working space, we will retain your personal information for the length of that agreement, and for as long either of us could bring legal proceedings in relation to that agreement.
You may have certain rights in relation to the personal information we collect about you. These may include the right to request access to your personal information, to request that it is erased, that its processing is restricted, or that any inaccurate personal information is rectified. You may also have the right to object to the processing of your personal information, or in some circumstances to obtain a copy of the personal information in machine readable format. Any such request should be submitted by written notice. You also have the right to complain about the use your personal information to local supervisory authority, which in the UK is the Information Commissioner’s Office (www.ico.org.uk).