The Platform for Continuous Improvement
The most valuable insight comes from frontline teams. But the current ways of bottom-up communication are broken. Surveys are a great benchmark, but can be constrictive and only show point in time data.. as well as a chore for those on the receiving end. Often, not all teams, subcontractors or customers are involved in important discussions.
Increasingly, the lack of connection between top and bottom can cause disengagement and hinders the efforts to improve the organisation and create a diverse and inclusive environment.
GetHerd embeds a philosophy and mindset of continuous improvement amongst the organisation that improves productivity, saves costs and increases employee engagement. Using the principles of Kaizen, we help teams see with new eyes to identify problems and waste as an opportunity to improve the organisation, become more sustainable and create improvements that impact the customer.
Always-On Ideas & Feedback
Identify improvements and make problem solving fun
GetHerd makes it easy to surface ideas or crowdsource solutions to key challenges. From ways to improve customer service, generate more revenue or reduce operational expenses. Our platform helps you identify many previously unknown wastes that are slowing the organisation down.
Real-time Challenges & Votes
Rapid problem solving through a bottom-up approach
Where top-down approaches can take several months to reach conclusions on key problems, through better communication of challenges to teams we create quicker improvements and better buy-in
Option for Anonymity
Surface and resolve emerging problems quickly
Anonymous feedback in relation to any improvement, ideas or concern employees have, creates discussions from quieter voices and can surface more honest opinion
2 Way Dialogue
Go beyond insight to reach root-cause
Go beyond the initial insight, ideas, question or problem to collect the facts and make a more informed decision
Mobile & Desktop
Cultivating the right environment in uncertain times
Recent events have accelerated a change in where and the way we work. Many teams are working out in the field or from home and many solutions lack the flexibility to be inclusive to all roles.
Recognition & Reward
Improve engagement and celebrate best practice
Close the feedback loop. Publicly acknowledge people for their contribution to encourage engagement, build a habit of improvement and make the workplace feel more inclusive and human.
Always-on, anywhere, anytime
Whether your teams are remote, field-based, local or global, employees
who feel heard are 4.6 times more likely to perform their best work.
Employee engagement has evolved and is no longer about asking people how they feel over and over again. It is about acknowledging that teams are experts at what they do and therefore know how things can be done better.
Our software captures ideas the moment they happen, rather than months after the fact. Within the tools you already use such as email, social intranets or messaging apps. This information is crucial in improving processes, reducing waste, saving time and boosting morale and creating better customer experiences.
GetHerd, Aldwych House, 71-91 Aldwych, London WC2B 4HN
© 2022 GetHerd® better insights, happier teams, great workplace
ABOUT Get Herd Limited
For the purposes of applicable legislation, including the EU General Data Protection Regulation, as amended or supplemented (the “Data Protection Laws”), GetHerd is the “controller” of personal information. If you have any questions about the use of your personal information please contact us via our “Contact Us” page on our Site.
How we collect and process your personal information
When you or your employer provide us with your personal information
We may collect information directly from you, or it may be provided to us by your employer. The information we collect may include your:
(b) contact details, including a postal address, email address and/or telephone number;
(c) date of birth;
(d) employment information, including your employer and job title;
(e)payment information, including bank account and/or credit card details;
(f) next of kin emergency contact details; and/or
We will use the information that we collect about you to:
(h) provide access to and facilitates at our co-working spaces;
(i) perform accounting and administrative tasks and to carry out internal reviews and audits;
(j) enforce our rights or the rights of other members;
(k) ensure the security of our spaces, including by maintaining CCTV footage and other physical access controls and maintaining emergency response procedures;
(l) monitor and maintain the stability and performance of our networks;
(m) send occasional updates in relation to events or services that we offer;
(n) comply with applicable laws and regulations; and
(o) research and conduct analyses, including analysis of the way that our co-working spaces are used.
When you contact us
If you contact us using the “Contact Us” page on our Site, or by phone or post, we will collect your name, email address and any information about you that you choose to give us.
We will use this information to review, investigate and respond to any comment or question that you may raise.
Information we collect automatically from you
Our legal basis for using your personal information
Our legal basis for processing your personal information, including where you contact us, is that it is necessary for our legitimate interests in conducting our business and meeting the requirements of our current and prospective customers.
How we may share your personal information
We may share your personal information we hold about you to:
service providers such as IT maintenance companies and customer relationship management system providers;
subcontractors, such as security companies;
third parties in the event that we sell or busy any business or assets;
professional advisors, independent consultants and/or agents appointed in connection with our use of your information (as set out above);
regulatory authorities, including tax authorities; and/or
law enforcement bodies, courts and tribunals where we are under a legal obligation to disclose your information or we do so to protect or defend our rights.
We may disclose your personal information to:
if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or to protect our rights, property, or safety, or those of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
International transfers of personal information
Your personal information will be transferred to recipients located outside the European Economic Area. We will ensure that all such transfers take place in accordance with the applicable data protection laws, including by entering into data transfer agreements with recipients. If you would like more information about how your personal information may be transferred, please contact us through our Site.
Retention of personal information
The period for which we will retain personal information will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation. For example, if you have entered into an agreement with us for the provision of co-working space, we will retain your personal information for the length of that agreement, and for as long either of us could bring legal proceedings in relation to that agreement.
You may have certain rights in relation to the personal information we collect about you. These may include the right to request access to your personal information, to request that it is erased, that its processing is restricted, or that any inaccurate personal information is rectified. You may also have the right to object to the processing of your personal information, or in some circumstances to obtain a copy of the personal information in machine readable format. Any such request should be submitted by written notice. You also have the right to complain about the use your personal information to local supervisory authority, which in the UK is the Information Commissioner’s Office (www.ico.org.uk).